Returns and Refunds

We understand that sometimes products need to be returned. Whether your item has developed a fault or was damaged, If you need to complete a return please contact us first with your order ID and a summary of the problem, once instructed please return your items to

PO BOX 215
Seven Hills, NSW, 1730

In the event that a return is needed because of our error or a faulty product we will pay for the return shipping.

Once we receive the returned item we will either refund your order in full or resend you out a replacement depending on what you prefer.

If you are returning or cancelling an order for any reason other then a fault for example a change of mind or you ordered the wrong battery, then you will need to return the product in an unused condition complete with all accessories and packaging and a restocking fee of 15% will apply. The remaining amount will be refunded minus the original postage cost.